VCORE: Enterprise Cloud Voice & Unified Communications 

Carrier Grade Cloud Hosted Voice Solutions 

“VCORE delivers a feature-rich hospitality technology experience without the need for a premise-based PBX.”

Our VCORE suite of cloud hosted voice and unified communication solutions for hospitality provide your guests and staff with reliable communication services for one fixed monthly fee; no more need for upgrades!

VCORE is our Cloud Hosted Hospitality Voice & Unified Communications Software as a Service (UCaaS) solution that delivers enterprise hosted voice services that eliminate the need for your property to own and maintain traditional premise-based PBX hardware and software.

VCORE has certified PMS integration to all brand PMS systems and offers 2 flavors of VCORE to meet your specific needs:

  • Our hosted VCORE MITEL 3300 MICD® technology provides an easy transition to the Cloud for existing MITEL customers by eliminating the need for training or replacement of telephones that are not end of life.
  • VCORE Broadsoft is our global enterprise carrier platform with guaranteed 5 X 9’s availability and hosted ACD call center.

VCORE significantly reduces the hotel’s Capital Expenditure, while minimizing monthly operational expenses. All system upgrades are done in the Cloud as part of your fixed monthly service charge so your system is always current.

When VCORE is bundled with our REACH HSIA and Wireless solutions, DCI becomes your reliable one stop shop for all of your voice and data needs.

Cut Traditional Costs:

  • Significantly reduces capital expenditures and hardware obsolescence
  • Minimal equipment to buy
  • Software upgrades included
  • Variable or no cost maintenance options
  • VCORE eliminates the need for T1’s & PRI’s
  • One fixed monthly fee per property
  • Warranty on all Onsite Hardware
  • Eliminates multiple property-based communications systems
  • Reduce staffing and improve efficiencies through skills based call routing from the Cloud

Available Features Include:

  • Reduction in cost of Domestic, Local & Long Distance Call Charges
  • Administration Portal for Self Service
  • E911
  • Unified Communications Integration
  • Enterprise Voice for Office 365 & Lync
  • 4G-LTE & POTS Line Real-Time Failover

DCI is your Single Point of Contact for:

  • One bill and one vendor for your entire voice platform
  • Voice integrated Enterprise Hosted Call Accounting and Hospitality Voice Mail
  • 24 X 7 Remote Support
  • 24 X 7 Network and Voice Quality Monitoring




    VCORE enables you to give your guests 5-Star communications services from telephone services, wake-up calls to voice mail and 24/7 guest room support.